How To Make A Claim

Check your cover

Look at your policy wording and schedule to make sure you’re covered for what you want to claim for.

Get ready

Before you register a claim, make sure you have:

  • Your policy number
  • The name of your insurance provider
  • Details about what happened – include dates, times, and any evidence (like photos or receipts)

Register your claim

You can find the claims number for your main policy below. If you are claiming for a policy add-on, please ensure you have cover in place before calling.

Exceed touring caravan (BSpoke)

Claims contact number

Email

0333 400 9051

 

Lifesure RAC caravan breakdown policy (UK)

Claims contact number

Email

Breakdown 0333 070 2680

 

Vehicle excess reimbursement insurance (Add on)

Claims contact number

Email

0344 856 2359

 

Key cover insurance (Add on)

Claims contact number

Email

01480 276 396

 

Substitute vehicle insurance (Add on)

Claims contact number

Email

01480 402476

 

Motor legal policy insurance (Add on)

Claims contact number

Email

01625 417758

 

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