How To Make a Claim

Check your cover

Look at your policy wording and schedule to make sure you’re covered for what you want to claim for.

Get ready

Before you register a claim, make sure you have:

  • Your policy number
  • The name of your insurance provider
  • Details about what happened – include dates, times, and any evidence (like photos or receipts)

Register your claim

You can find the claims number for your main policy below. If you are claiming for a policy add-on, please ensure you have cover in place before calling.

Tokio Marine HCC static caravan

Claims contact number

 

Email

 

01480 274 444

Alternatively, claims can be made via uk.lifesure.claims@ajg.com

Pen Leisure Home/static caravan

Key cover insurance - Add on

Claims contact number

Email

01480 276 396

 

Leisure home legal expenses - Add on

Claims contact number

Email

0330 303 1955

 

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