How To Make A Claim

Check your cover

Look at your policy wording and schedule to make sure you’re covered for what you want to claim for.

Get ready

Before you register a claim, make sure you have:

  • Your policy number
  • The name of your insurance provider
  • Details about what happened – include dates, times, and any evidence (like photos or receipts)

Register your claim

You can find the claims number for your main policy below. If you are claiming for a policy add-on, please ensure you have cover in place before calling.

Ageas household insurance

 

Claims contact number

Email

0345 122 3019

Alternatively, claims can be made via claims@ageas.co.uk

AXA household insurance

 

Claims contact number

Email

0330 024 6842

 

Covea household insurance

 

Claims contact number

Email

0330 024 2255

 

LV= household insurance

Claims contact number

Email

0330 678 5009 (Rainbow home)
0330 678 5008 (Clear home)

 

Prestige household insurance

Claims contact number

Email

08000 327 327

 

Family legal expenses insurance (Add on)

Claims contact number

Email

0330 303 1955

 

Home emergency insurance (Add on)

Claims contact number

Email

0345 307 4898

 

Home excess reimbursement insurance (Add on)

Claims contact number

Email

0344 856 2359

 

Key cover insurance

Claims contact number

Email

01480 276 396

 

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